Business Technology

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Every organization and business needs top-notch office personnel. Our administrative office programs will give you the professional edge you need to compete for the best jobs. Whether you are answering the phone or organizing a conference, your professionalism directly affects your employer's public image and the smooth operation of the business. Sharpen your skills here for professional success out there. To research job salaries for administrative professionals in your area, visit Salary.com. The Basic Salary Report is free. The Business Technology department offers a variety of educational opportunities:

For more information...
For more information:
Contact:
Deby Hanson
Email:
Phone:
(509) 533-8001 or
 
(800) 248-5644 ext. 8001

Bledsoe, Amy; Faculty

Office: 1-211N
Phone: (509) 533-7497
 

Briggs, Brian; Faculty

Office: 1-1208B
Phone: (509) 533-7496
 

Dunham, Lou; Faculty

Office: 1-213D
Phone: (509) 533-8815
Lou Dunham worked for 20 years in the financial services industry, with experience as a technical writer, trainer, and user-systems analyst. She has a master's degree in communications and a certificate in training and development.
 

Ekins, Gayle; Faculty

Office: 1-229I
Phone: (509) 533-7374
Gayle W. Ekins, instructor for Grammar 90 and Business Communication, completed her BBA degree in Business and her MA degree in rhetoric, composition, and technical communication. She has been teaching at the college level since 2002. Before becoming a teacher in higher education, Mrs. Ekins had over 25 years' experience in business and finance. She has held a license as a C.P.A. since 1984.
 

Graese, Lisa; Faculty

Office: 1-211J
Phone: (509) 533-7358
Lisa Graese, instructor for Medical Terminology/Anatomy 102, Disease Processes 103, Human Relations 120, and Medical Office Reception 121, comes to SCC with over 20 years of experience in the medical office environment. Before teaching at SCC, she worked in a variety of medical office positions including transcription, reception, surgery scheduling, and office coordination. Mrs. Graese has taught at SCC in the Medical Office Careers program since 2003. She is a certified medical transcriptionist and has a medical secretary certificate as well as an associate of arts degree.
 

Hanson, Deby; Faculty

Office: 1-229G
Phone: (509) 533-8001
Deby Hanson, instructor for Office Procedures and many computer-based courses, has been a Business Technology instructor for over 20 years. Mrs. Hanson holds Microsoft expert-level certification in Word and Excel, is certified in Microsoft PowerPoint and Outlook, and is a certified WAOL instructor. Mrs. Hanson holds a master's degree in Business Education.
 

Hosking, Sandra; Adjunct English Instructor

Office: 1-213C
Phone: (509) 533-7466
 

Kennedy, Colleen; Faculty

Office: 1-229H
Phone: (509) 533-7254
Colleen Kennedy, instructor for many Internet computer-based courses including FrontPage 2000, is MOUS certified at the expert level in both Microsoft Word 2000 and Microsoft Excel 2000 and is MOUS certified in PowerPoint 2000 and Access 2000. Mrs. Kennedy holds a master's degree in Instructional Technology.
 

Moorhead, Ronda; Faculty

Office: 001-229D
Phone: (509) 533-7389
Ronda Moorhead, instructor for many of the computer-based courses, has over 25 years of business office experience. She has a bachelor's degree in Administrative Office Management and a master's in Business and Marketing Education.
 

Renner, Sheri; Faculty

Office: 1-229F
Phone: (509) 533-7399
Sheri Renner, instructor for the online Business Communications 109, Business Correspondence 272, CATT 128 Desktop Publishing courses, and the Business English and Keyboarding classes, has a degree in English/Technical Communication and a master's in English/Composition and Rhetoric with a secondary emphasis in English as a Second Language. Mrs. Renner is a certified WAOL master instructor who has taught at SCC since 1992. She has 15 years of legal assistant and paralegal experience and 10 years of medical consulting.
 

Rielly, Barb; Faculty

Office: 1-229C
Phone: (509) 533-7398
Business
Barbara Rielly, Legal Administrative Assistant instructor, worked as a certified court reporter and judicial secretary for 15 years before beginning her teaching career. Mrs. Rielly holds a master's degree in College Instruction. She has been a Legal Administrative Assistant instructor since 1992 and is a certified WAOL instructor. Mrs. Rielly also team teaches Integrated Business Entrepreneurship classes as part of the Center for Entrepreneurship.
 

Saba, Karen; Faculty

Office: 1-211M
Phone: (509) 533-7357
Karen Saba, CPC, instructor for Medical Coding, Medical Bookkeeping, and Medical Insurance Billing, comes to SCC with over 25 years of medical office experience, both as Coding Specialist and Medical Office Manager. She is a Certified Professional Coder through the American Academy of Professional Coders.
 

Scott, Jane; Faculty

Office: 1-229E
Phone: (509) 533-7376
Jane Scott instructs keyboarding, Grammar 90, and Computer Application Technology/Training (CATT) classes which include Word, PowerPoint, Excel, and Access. She has been a member of the Business Technology department since 2004, is a certified WAOL instructor, and holds a master's in Professional-Technical and Technology Education.
 

Wanke, Colette 

Office:  
Phone:  
Email:  
 

Wideman, Danene; Faculty

Office: 1-211L
Phone: (509) 533-7479
Danene Wideman, instructor for the terminology and anatomy 101 course and the various levels of medical transcription, comes to SCC with over 25 years of medical office experience. She has been an instructor in the medical office careers area for 13 years. She is a certified medical transcriptionist and currently is the coordinator of the Medical Transcription program.
 

Woods, Colleen; Faculty

Office: 1-229J
Phone: (509) 533-7368
 

Woods, Stan; Faculty

Office: 1-213B
Phone: (509) 533-8139
 
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Administrative Office Internships

Students apply their office and human relationship skills during this two-week assignment at an area business. Internship sites are tailored to meet each student's needs and to complement his/her program.

"SAFECO had the opportunity to work with an SCC student for two weeks earlier this year. The time was mutually beneficial to both the student and SAFECO. The student gained exposure to a corporate environment, observed workflows and utilized business equipment and automation. The company gained extra help and a new perspective and experience working with someone who could potentially be a candidate for employment. I welcome the opportunity to host another student in the future. "On the job" experience brings the office technology school curriculum to life for the student while adding value to the business...it's a win-win!"

Jenna Etzel, Services Unit Manager
SAFECO Insurance Companies

Legal Office Internships

Legal internships give students the opportunity to apply their office skills and human relations skills during a two-week assignment at a law office or law-related office or court. It is the goal of the legal office program to match internship sites to meet each student's needs and complement his or her program.

Jeannie Isaacson (photo)

"I feel that everything taught at SCC has proven to be beneficial in my internship and in my career."

Jeannie Isaacson, Legal Assistant
Degree: A.A.S., Legal Secretary, 1995

"We are very pleased with our intern from Spokane Community College. She is superb, and we hope to hire after her at the end of her internship. She had no prior experience so her education at Spokane Community College was excellent preparation for immediate employment."

Frank Neeri, Attorney
Winston & Cashatt

Medical Office Internships

Sonja Owen (photo)

Students are placed in a local medical office for a minimum of 66 hours for the purposes of observation and to give students an opportunity to utilize classroom skills in a "real" medical office environment. The internship experience is enhanced by a concurrent medical internship seminar where students spend time sharing office experiences, problem solving and participating on a variety of career-related activities.

"[SCC] gave me contacts through my internship which led to my first interview."

Sonja Owen, Provider Relations Coordinator
Degree: A.A.S., Medical Secretary, 1983


Check out what our graduates have to say!

General Office Graduates

Graduate (photo)

"The [Office Technology] program is designed well, and the instructors are great!"

Kimberly Trower, Confidential Assistant, Chancellor/CEO Office of CCS
Degree: A.A.S. Administrative Assistant, 1997

Graduate (photo)

"I have received an education that has helped to shape and change my future."

Betty Kramer, Office Assistant, President’s Office SCC
Degrees: A.A.S. Administrative Assistant, 1999 and Information Specialist, 1999

Legal Office Graduates

Graduate (photo)

"[SCC] gave me the background I needed to work in the judicial system as well as obtaining clerical skills."

Ann Michel, Deputy Clerk, Spokane Superior Court
Degree: A.A.S. Legal Secretary, 1996

Graduates (photo)

"You're never too old to change your career path, and you’re never too old to learn more."

Dawn Berry, Foreclosure Specialist, Metropolitan Mortgage
Degree: A.A.S. Legal Secretary, 1997

Cindy Kirste, Foreclosure Specialist, Metropolitan Mortgage
Degree: A.A.S. Legal Secretary, 1997

Medical Office Graduates

Graduate (photo)

"The most important thing I learned at SCC was teamwork."

Sherrie Morrow, Receptionist, Heart Clinics Northwest
Degree: A.A.S. Medical Secretary, 1996

Graduate (photo)

"SCC taught me everything I needed to know about medical insurance billing in order to get the job I have now."

Monika Strum, Patient Accounts Billing Clerk, Heart Clinics Northwest
Certificate: Medical Office Receptionist/ Insurance Clerk Certificate, 1995


Community partnership to build a quality workforce

The purpose of each Business Technology advisory committee is to advise and assist the division dean, the program department chair, the program faculty and the college in matters pertaining to the program to ensure that the college program is effective in training students to meet the entry-level employment needs of the business world.

Business Technology  (Updated 12/23/2009)

  • Linda Brevik, Williams Inland Distributors
  • Yelena Goloborodko, Community Colleges of Spokane
  • Linda Graham, Spokane Falls Community College
  • Betty Hughes, U.S. Bank
  • Jill Leen, Humanix
  • Karen Lorenz, Avista Corporation
  • Mary McPheron, HP Enterprise Services
  • Karen Meek, Spokane Public Schools
  • Tara Shaffer, Inland Pacific Chapter, Associated Builders and Contractors, Inc.
  • Michelle Victoria, Lydig Construction

Legal Office Careers  (Updated 12/23/2009)

  • John Allison, Eymann, Allison, Hunter, Jones & Fennessy, P.S.
  • Marcie Bergman, Office of the Attorney General, Labor & Industries
  • Dianna Cunningham, U.S. Bankruptcy Court
  • Patrice Fritsch, Lukins & Annis
  • Steve Grovdahl, Spokane County Superior Court
  • Arthur K. Hayashi, Spokane County Prosecutor's Office
  • Michael J. Pontarolo, Delay, Curran, Thompson, Pontarolo & Walker
  • Therese Roberson, Office of the Attorney General
  • Mike Wolfe, Randall and Danskin

Medical Office Careers  (Updated 12/23/2009)

  • Linda Depew, Houk Chiropractic Clinic
  • Krista Emerson, Dr. John Floyd
  • Tammi Farmer, Group Health Cooperative
  • Lori Hanks, Spokane Cardiology
  • Teresa Harris, Holy Family Hospital
  • Angela Harvey, Pediatric Associates
  • Dr. Kevin Henning, Houk Chiropractic Clinic
  • Patti Hubert, Northwest Dermatology
  • Chad Lloyd, Valley Hospital Urgent Care
  • Donna Marks, Sacred Heart Medical Center
  • Pam McCord, Transcend Services
  • Michael Mowreader, Inspired Solutions
  • Sandy Nadeau, Duvoisin & Associates
  • Marsha Pinat, Orthopaedic Specialty Clinic
  • Stacy Rogers, Deaconess Hospital
  • Tracey Rowe, Dr. Cindy Hahn
  • Shannon Thompson, Inland Neurosurgery & Spine Associates

You can browse our online course offerings below. Select one of the following departments and click "Search Schedule":

  • Business Technology (BT)
  • Computer Application Technology Training (CATT)
  • Legal Administrative Assistant (LSEC)
  • Medical Office Assistant (MSEC)