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Public Safety

Telecommunications Officer

Telecommunications Officer workstation (photo)

Program Description

The telecommuncations officer certificate program consists of training suitable for students in criminal justice, fire science, and other departments involved in emergency calls for services. The program prepares students to receive, relay, and dispatch emergency calls; provide assistance to the public via telephone or in person; and operate a variety of communications equipment. The maintenance of accurate and precise recordkeeping is also stressed throughout the program.

In order to enter the program, students must prove keyboarding proficiency at 35 wpm and pass a multi-task evaluation test which will include testing the applicant's ability to manage stressful situations that may occur on the job.

View the official program outline for detailed and up-to-date information about this program.

For more information....For more information:
Contact: Spokane Community College
Counseling Center, MS 2151
1810 N. Greene Street
Spokane, WA 99217-5399
Phone:(509) 533-8148 or 1-800-248-5644 ext. 8148
Email:Gary Johns, Dept. Chair at,
Michael Prim
Cathy Shaffer at
For additional contacts, please
refer to the online directory for this department

You can also submit an online information request
or get our address to write for more information

You may be eligible for free tuition!
Follow this link to learn more.

Spokane Community College
1810 N. Greene St.
Spokane, WA 99217-5399
For general information call:
509-533-7000 or
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