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Business Technology
   Medical Office Billing and Coding Specialist

Certificate, 73 credits, 5 quarters

According to the U.S. Department of Labor, the employment outlook for healthcare technicians (coders, billing, medical records, reception) is expected to increase by 20%, much faster than the average for all occupations, through 2018. Physicians in private practice and healthcare organizations have an increasing need for qualified medical billing and coding specialists. This five-quarter program will prepare students for billing/coding careers in medical offices, hospitals, or insurance companies. In addition, with the increasing use of electronic health records, more technicians will be needed to complete the new responsibilities associated with electronic data management.

Courses emphasize medical terminology, coding, insurance billing, medical bookkeeping, reception, and appointment scheduling. Students may continue on with further training toward the Medical Office Specialist degree (A.A.S.).

During their last quarter, students complete two, 66-hour internships in medical offices-one emphasizing insurance billing, coding, and medical bookkeeping and the other stressing front office reception and scheduling. Faculty will assist students in finding internship sites.

Students who successfully complete this program are prepared to:

  • Correlate knowledge of general anatomy and medical terminology to perform coding and billing tasks
  • Code using the CPT and ICD-9-CM coding systems
  • File, rebill, and troubleshoot insurance claims for the medical office to include private, government, PPO, and HMO insurances
  • Post accounts receivable
  • Perform: (a) word processing, (b) spreadsheet applications, (c) database applications, (d) Internet searches, and (e) billing functions
  • Apply knowledge of medical records management
  • Apply legal and ethical standards
  • Appropriately manage telephone communications and schedule office appointments as well as surgical and diagnostic procedures
  • Receive patients and visitors
  • Perform CPR and first aid

Consult the official program outline
for more information about this program.
link to outline
For more information....

For more information:

Karen Saba or Danene Wideman or
(509) 533-7357 or (509) 533-7479;
1-800-248-5644 ext. 7357 or 7479

Spokane Community College
1810 N. Greene St.
Spokane, WA 99217-5399
For general information call:
509-533-7000 or
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