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Business Technology
   Medical Office Receptionist

Certificate, 42 credits, 3 quarters

Spokane is a major regional center for medical care offering maximum opportunities for employment. Positions are available in medical clinics, medical insurance companies, and private physicians' offices. This three-quarter certificate provides students with skills in patient reception, medical office computing, terminology, anatomy, office procedures, human relations, and communication. Students may continue on with further training toward the Medical Office Billing and Coding Specialist certificate or the Medical Office Specialist degree (A.A.S.).

During their last quarter, students complete a 99-hour medical reception internship in a medical facility in the Spokane area. Faculty will assist students in finding internship sites.

Students who successfully complete this program are prepared to:

  • Appropriately manage telephone communications and schedule office appointments as well as surgical and diagnostic procedures
  • Receive patients and visitors
  • Apply legal and ethical standards
  • Apply knowledge of medical records management and health insurance including terminology and insurance documents
Consult the official program outline
for more information about this program.
link to outline
For more information....

For more information:

Danene Wideman or Lisa Graese or
(509) 533-7479 or (509) 533-7358;
1-800-248-5644 ext. 7479 or 7358

Spokane Community College
1810 N. Greene St.
Spokane, WA 99217-5399
For general information call:
509-533-7000 or
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