Business Technology
Front Office Professional
Certificate, 48.5 credits, 3 quarters
You may earn college credits toward a certificate or degree through the successful completion of online classes. Students may complete
most credits required through our extensive online class offerings. Many of the tests for the courses are proctored; local colleges and
libraries are often willing to proctor exams.
Students living outside the Spokane area with questions concerning nontraditional credits should contact the department chair.
Program Description
Our Front Office Professional program prepares you in three quarters for entry-level employment in the business world. Graduates of the program perform a
variety of office support functions in a wide range of office situations.
Students who successfully complete this program are prepared to:
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perform general office procedures such as records management;
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format letters, memos, reports, and tables using Microsoft Word;
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operate a variety of office equipment such as computers, electronic calculators, facsimiles, telephones, and digital copiers;
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use correct grammar, spelling, and punctuation in their compositions; and
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greet visitors; perform other front office duties.