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Business Technology
   Administrative Office Management

A.A.S. Degree, 102.5 credits, 6-7 quarters

Earn Your Degree Online or on Campus

You may earn college credits toward a certificate or degree through the successful completion of online classes. Students may complete most credits required through our extensive online class offerings. Many of the tests for the courses are proctored; local colleges and libraries are often willing to proctor exams.

Students living outside the Spokane area with questions concerning nontraditional credits should contact the department chair.

Program Description

Students enrolled in the associate in administrative office management degree program are prepared to manage functions in the office environment. This program is recommended for experienced office staff as well as entry-level office workers who are looking to increase their potential for promotion. Graduates will have expert office skills and in-depth software knowledge. The program provides training in office information systems, work process and organizational performance improvement, human relations, business communications, business decision making, project management and human resource management.

Students who successfully complete this program are prepared to:

  • Understand the principles of personnel supervision and administration including the recruiting and hiring process, training and development, motivating the workforce, completing an appraisal, and improving productivity.
  • Understand current office procedures and techniques.
  • Handle a variety of internal and external business forms and understand their purposes.
  • Operate a variety of business machines, including computer equipment, photocopy machines, facsimiles, printers, telephones, and calculating machines.
  • Exhibit management initiative and dependability, follow directions, and have pride in good work.
  • Understand the scope of business operations and economics systems.
  • Understand the systems and procedures of organizing and planning office work, controlling employees' performance, and exercising leadership skills that make the modern employer-employee relationship a pleasant, rewarding, and successful experience.
  • Understand the tools used to make business decisions using quantitative data.

Consult the official program outline
for more information about this program.
link to outline
For more information....

For more information:

Deby Hanson
(509) 533-8001 or 1-800-248-5644 ext. 8001


Spokane Community College
1810 N. Greene St.
Spokane, WA 99217-5399
For general information call:
509-533-7000 or
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